Senior Repair Technologist - Information Services

(Formerly: Media Technology Foreman)

NATURE AND SCOPE OF WORK

A Senior Repair Technologist - Information Services is responsible for equipment set-up, repair and maintenance of PA systems, audiovisual and micro-computer equipment.

An employee in this classification plans, prioritizes, assigns and checks the work of technicians engaged in troubleshooting, analysing, testing, repairing, maintaining and installing PA systems, audio visual and micro-computer equipment and may perform the duties of technicians, as required.

A Senior Repair Technologist - Information Services establishes equipment preventative maintenance programs and provides technical advice and guidance to users on the care and operation of equipment. The Senior Repair Technologist - Information Services assists the Purchasing Department in the preparation of the Standard Audio Visual Equipment List. The work requires maintaining sufficient inventory of equipment, parts, and other items to meet the daily and anticipated demands of school district operations.

This employee advises all departments on the purchasing of suitable audio visual and micro-computer equipment. The Senior Repair Technologist - Information Services also assists the Purchasing and other departments in the disposal of retired audio visual and micro-computer equipment.

The Senior Repair Technologist - Information Services reports to Management.

TYPICAL RESPONSIBILITIES

Supervises, plans, assigns, prioritizes and checks the work of technicians engaged in the maintenance of audio visual and micro-computer equipment.

Utilizes electronic test equipment in the inspection and testing of electronic equipment and ensures the necessary repairs, parts replacement, or technical adjustments to bring such equipment to effective use.

Orders and maintains the required inventory levels of related maintenance equipment, parts and supplies.

Assists District staff in setting up instructional computer packages and advises users as to the optimum use of technical equipment.

Establishes preventative maintenance programs and conducts cost effective repairs on audio visual equipment, fine arts equipment and micro-computers using current troubleshooting procedures.

Operates a computer terminal and personal computer to input and access data and to instruct users. Accesses the Internet and other sources for information. Maintains the Media Technology Department's Web Page.

Keeps informed of current techniques used in the maintenance and repair of electronic equipment in accordance with the manufacturer's diagnostic repair programs and instructions. Uses the Internet and other sources to maintain current knowledge of audio visual and micro-computer equipment.

Performs related duties, as required.

JOB REQUIREMENTS

KNOWLEDGE, ABILITIES AND SKILLS

Knowledge of micro-computers, audio visual, fine arts equipment and PA systems and related maintenance and repair procedures.

Knowledge of school district facilities and technology equipment.

Ability to operate, and knowledge of Macintosh and PC computers including common software applications currently in use in the district.

Knowledge of audio visual design and production techniques.

Ability to establish and maintain effective working relationships with a wide variety of internal and external contacts.

Physical ability to handle and transport equipment, supplies and materials.

Ability to work independently and to plan, assign and supervise the work of technicians.

Skill in the use of audio visual and micro-computer test equipment.

Skills in system and equipment troubleshooting and problem-solving techniques.

Communication, interpersonal and customer service skills needed to perform the duties of the position.

TRAINING AND EXPERIENCE

Two year Diploma in Electronics or Computer Technology from a recognized institute of technology or college.

Three years' previous related experience in the Technology Repair field.

or

Combination of training and experience where the experience is extensive and directly related to the work.

LICENCES, CERTIFICATES AND REGISTRATIONS

Valid B.C. Driver's Licence.

Registered or eligible for registration as a Technologist in the Applied Science Technologists and Technicians of British Columbia.