Mail Clerk

(Formerly: General Office Clerk/Assistant)

NATURE AND SCOPE OF WORK

A Mail Clerk receives and distributes internal and external mail, sends and receives facsimile communications, sorts and files correspondence, and maintains simple records relating to work performed. Work also includes receiving, sorting, and delivery of mail and supplies, and physical activity of moving boxes of supplies and equipment, etc.

A Mail Clerk operates a variety of equipment such as postage machine, trimmer/burster, folder/sealer, fax, coil binder, hole punch, and reprographics equipment, etc.

A Mail Clerk reports to Management.

TYPICAL RESPONSIBILITIES

Receives, sorts and distributes incoming mail and other deliveries from Canada Post, courier services, etc. Opens mail sacks/courier bags, sorts contents by destination, picks up and delivers items within same office complex, and re-directs others. Performs pick-up/drop-off duties, as required.

Processes, sorts and distributes earning statements and vendor cheques.

Prepares items for pick up by weighing, measuring, and affixing correct postage.

Operates various equipment such as postage meter, folder/sealer, etc.

Receives and sends Fax messages. Informs addressees of arrival of urgent messages and delivers messages, on request.

Maintains records for postage for billing purposes and work performed.

Performs duties such as sorting correspondence, making photocopies and filing.

Performs basic office functions such as filing, copying, answering telephones and prioritizing deadlines in mail room.

Performs related duties, as required.

JOB REQUIREMENTS

KNOWLEDGE, ABILITIES AND SKILLS

Ability to lift and carry mail bags and packages weighing up to 10kg each and to push or pull mail cart.

Ability to stand and otherwise work on feet for the majority of each working day.

Ability to operate office equipment including postage meter, sealing, bursting, folding and facsimile machines, etc.

Knowledge of basic office operations.

Ability to understand and follow oral and written directions and to ensure files, mail, materials, etc. are directed properly and promptly.

Ability to prioritize work and meet cut-off dates and times.

Ability to communicate effectively in English, both orally and in writing and the ability to

understand and carry out oral/written instructions.

TRAINING AND EXPERIENCE

Less than grade 12, including general office courses.

3 months’ related office experience or an equivalent combination of training and experience.

LICENCES, CERTIFICATES AND REGISTRATIONS

None