LAN Technologist

(Formerly: Computer LAN Technologist)

NATURE AND SCOPE OF WORK

An employee in this classification will assist Network Technologists in the design of LANs and in troubleshooting problems that may be both LAN and WAN related. In addition, the LAN Technologist will install, monitor, and troubleshoot LAN related computer hardware/software and maintain security on LANs and recommend hardware/software environments that should be used in the District's LANs. This position involves all areas of Local Area Network operations.

Work requires major involvement of both server and client connectivity on LANs throughout the District, including operating systems, network transports and protocols.

This position will also require contact with many users in the District, coordination with other Information Services personnel, and contacts with external agencies.

The LAN Technologist reports to Management.

TYPICAL RESPONSIBILITIES

Assists Network Technologists in designing and implementing both new and changing LANs in the District, including site visits, follow ups, and documentation.

Implements or assists in the configuration of all server operating systems and network software including, user accounts, directory structures, rights and quotas, plus services provided on the LAN, such as e-mail and Internet access, and ensures that they are configured correctly to provide a secure LAN environment.

Installs or assists with the installation and maintenance of computer LAN related hardware and software throughout the District.

Implements or assists in the configuration of any client work station that requires District network services. This includes both MAC and DOS/Windows 95 operating system and network software in the District's supported environment.

Explains and exchanges information with users to resolve systems problems.

Troubleshoots and takes appropriate measures to rectify problem situations on the LANs in the District and assist Network Technologists in identifying problems that might be LAN or WAN.

Researches, tests and makes recommendations for hardware and software solutions that should be used in the District's LANs.

Performs related duties, as required.

JOB REQUIREMENTS

KNOWLEDGE, ABILITIES AND SKILLS

Knowledge of established IS and associated computer systems, practices and procedures.

Knowledge of and demonstrated expertise in a mixed mini/micro LAN manager based environment on Ethernet: Decnet, LAT, LAST, LAD, Pathworks for DOS/Windows and MAC, Apple/Ethertalk, NetBEUI, Windows NT, and TCP/IP.

An understanding and demonstrated experience of OpenVMS, including networking components, security features, directory structures, and network related software products.

A working knowledge of structural LAN design practices and current technology in a multimedia, multivendor District environment.

An understanding of office and school organization and procedures in a distributed computer environment.

Oral and written communication skills and the ability to transfer systems information to others.

Ability to work independently with minimal supervision.

Computer network troubleshooting, analytical and system problem-solving skills.

Physical ability to lift and carry computer equipment.

TRAINING AND EXPERIENCE

Two year Diploma in Computer Information Systems from a recognized community college or technical institute.

Two years' previous experience in a VAX/VMS operational environment including experience in LAN manager based networking components connecting both DOS/Windows and Macintosh clients.

           or

Combination of training and experience where the experience is extensive and directly related to the work.

LICENCES, CERTIFICATES AND REGISTRATIONS

Valid B.C. Driver's Licence