District Attendant - Education Centre

(Formerly: Attendant - Night School Attendant, Continuing Education/

  Facility Attendant)

NATURE AND SCOPE OF WORK

An Education Centre Attendant provides a variety of on-site, routine support services to teachers, students and clients in the delivery of Continuing Education/Learning Centre programs.

An employee in this classification opens and makes rooms ready for use by instructors/presenters and clients/students by ensuring that all necessary equipment and supplies are on hand. An Education Centre Attendant monitors hallways and grounds, sells books, and may assist instructors by handing out forms and other material to learners.

The work entails considerable service-oriented contact with the public. An employee in this classification may be required to notify clients/students of class/conference cancellations, to occasionally take late registrations, and to respond to numerous routine questions.

An Education Centre Attendant reports to management and, where work with students is required, may work under the supervision of a teacher.

TYPICAL RESPONSIBILITIES

Performs a variety of support duties for teachers related to student learning, including assisting students, and the distribution of report cards. 

Opens and sets up rooms for classes/seminars/conferences. Issues audio-visual and other equipment to specified rooms and instructors/presenters, sets up equipment and records issuance in log. Returns equipment following classes/conferences, and restores rooms to previous condition by rearranging desks/tables/chairs, wiping chalkboards and performing similar tasks. Ensures that rooms are fully secured.

Assists clients/students with set-up of computers and ancillary equipment.

Assists clients/students to keep work files current.

Ensures supplies, textbooks and learning materials are available.  Maintains inventory records as required.

Monitors students during breaks, before/after school, and at lunchtime.

Monitors hallways and directs visitors. Advises clients/students of school rules and standards including restrictions governing areas for smoking and coffee drinking.  Reports problems to supervisor, as appropriate.

Photocopies, collates, staples, files and distributes a variety of material for instructors/presenters and students/clients, as required.

Sets up appropriate paperwork for instructors/presenters.

May telephone clients/students to inform them of any classes cancelled on short notice.

Reassigns classes/meetings to other rooms as necessary. Maintains related records.

Ensures that school facilities, parking areas, etc. are safe and secure. Reports any repairs required for safety or security reasons.

Collects student fees, book deposits, and may sell books to clients/students from supplies provided, as required. Receives and secures related cash and cheques and issues receipts. Follows up on unpaid fees.

May monitor students during detention periods, test situations, instructional time, athletic activities, etc., as required.

Makes, sets out, and puts away coffee and related supplies and secures any cash collected.

May assist with ordering and storing of supplies.

May prepare and post events on the daily meeting board-containing information such as location and times of various meetings, etc.

May be required to open/close building.

May refill vending machines and maintain necessary contact with suppliers.

Sorts and maintains recycling.

Performs related duties, as required

JOB REQUIREMENTS

KNOWLEDGE, ABILITIES AND SKILLS

Written and oral communication skills in the English Language.

 Interpersonal and problem-solving skills. 

Ability to establish and maintain effective working relationships with school and district personnel, students/clients, parents and the public, and the ability to work as a team member.

Ability to respond to emergent situations and the ability to recognize when problems need to be referred to teachers or administration.

Ability and maturity to deal effectively with students.

Ability to operate some general office equipment including photocopiers, etc.

Physical strength and ability to lift and carry items such as books, audio-visual equipment, tables, chairs, coffee urns, etc.

Organizational skills 

Ability to count cash, make change, etc.

TRAINING AND EXPERIENCE

Less than grade 12.

Three months' previous experience in dealing with the public or an equivalent combination of training and experience. 

LICENCES, CERTIFICATES AND REGISTRATIONS

None